Multi-lingual
As the world becomes increasingly globalized, it is essential for businesses to adapt to the needs of a diverse customer base.
Gain access to a larger customer base
By offering a multi-lingual platform, you can open up new markets and expand your potential customer base.
Bespoke tech info
- Dynamic language switching
- Multi-language support for feedback
- Seamless integration
- Localisation features
Frequently asked questions
Can merchants adjust their own language dictionaries?
Yes, many multi-lingual platforms allow merchants to adjust the language dictionaries to ensure that all menu items and other information are translated accurately. This is important for ensuring that customers can easily understand and navigate the platform in their preferred language.
Can 5loyalty's platform detect the customer's language?
Many multi-lingual platforms use browser settings or phone settings to automatically detect the native language of a customer’s device. This ensures that the platform is displayed in the customer’s preferred language without the need for the customer to manually select their language.
What's the best way for non-native speaking customers to access the platform?
We recommend you allow nonnative speakers to access the platform via QR code. The QR code can display instructions in multiple languages, making it universally understood.
Are there any benefits to using a multi-lingual platform for customers?
Yes, offering a multi-lingual platform for in-store customers can help to enhance their dining experience. It can make it easier for them to navigate the menu and place their order, and can also help to eliminate language barriers and miscommunications. This can lead to increased customer satisfaction and repeat business.
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